Terms of Service

Terms and conditions for using our services

Last updated: November 24, 2025

1. Agreement to Terms

By accessing or using Southern Tech Labs' services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access our services.

2. Use License

We grant you a limited, non-exclusive, non-transferable license to use our software and services in accordance with these terms and any applicable license agreements.

3. User Responsibilities

You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Use our services only for lawful purposes
  • Not attempt to breach or circumvent any security measures
  • Comply with all applicable laws and regulations

4. Intellectual Property

All content, features, and functionality of our software and services are owned by Southern Tech Labs and are protected by international copyright, trademark, and other intellectual property laws.

5. Service Availability

We strive to provide 99.9% uptime but do not guarantee uninterrupted access to our services. We reserve the right to modify, suspend, or discontinue services with or without notice.

6. Payment Terms

  • Payment is due according to the agreed schedule
  • Late payments may result in service suspension
  • All fees are non-refundable unless otherwise specified
  • Prices are subject to change with prior notice

7. Support and Maintenance

Support and maintenance services are provided according to your service agreement. We offer 24/7 support for critical issues and business hours support for general inquiries.

8. Limitation of Liability

To the maximum extent permitted by law, Southern Tech Labs shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services.

9. Termination

Either party may terminate services according to the terms of the service agreement. We reserve the right to terminate or suspend access immediately for violations of these terms.

10. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

11. Governing Law

These terms are governed by the laws of Sri Lanka. Any disputes shall be resolved in the courts of Sri Lanka.

12. Contact Information

For questions about these Terms of Service, contact us at:
Email: legal@southerntechlabs.com
Phone: 091 226 5642